Customer Service

Do you need assistance? Below, you can find some frequently asked questions that might guide you in the right direction. If you don't find the answer here, we are ready to assist you.


Plus-Plus A/S

Borupvej 20
4300 Holbæk, Denmark
VAT: DK32082882


  • How can I clean Plus-Plus?

    It's easy to clean your Plus-Plus pieces. Place them in a laundry bag and then put them in the washing machine or dishwasher at a maximum temperature of 90 degrees, and your Plus-Plus will shine like new.

  • What is Plus-Plus made of?

    Plus-Plus is made of LDPE, which stands for Low-Density PolyEthylene. It is a type of plastic used in a wide range of products, including soft plastic bottles, the inner lining of milk cartons, and plastic bags for bread and frozen goods. It is a tough and flexible material that is very suitable for making toys. Our building plates and wheels are made of ABS, a material commonly used in building blocks.

    We carefully select our suppliers and source most of our raw materials from EU suppliers. We conduct a variety of tests on all production materials to ensure that they meet our standards.

    Plus-Plus is 100% recyclable. When it is no longer in use, we encourage it to be disposed of as plastic waste - or even better, passed on to new users or saved for future generations.

  • When will my order be shipped?

    We aim to dispatch the order on the same working day if you place the order before 12:00 PM. Orders placed after 12:00 PM will be dispatched on the following working day. Orders placed on weekends and holidays will be processed on the next working day. Depending on the destination within the EU, delivery times may vary. Please expect a delivery time of 2-10 working days.

  • Do you offer free shipping?

    Free delivery for orders above €70

  • What payment methods do you accept?

    We accept VISA & Mastercard.